Roadworks ahead: a collaborative approach to process redesign
نویسندگان
چکیده
منابع مشابه
A coordination theory approach to process description and redesign
Managers must understand, influence, and redesign organizational processes to improve business performance. In this paper we present a technique for documenting a business process. The technique has six steps: defining process boundaries, collecting data, determining actors and resources, determining activities, determining dependencies and model verification. While similar to other processmapp...
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Purpose – The aim of this paper is to suggest a method to redesign business processes from the viewpoint of knowledge flows using a knowledge map. Design/methodology/approach – Knowledge flows and business processes cannot be separated because knowledge is inputted and outputted through business processes. Knowledge flows inherit the feature and appearance of corresponding business processes; t...
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BACKGROUND Despite the widespread use of quality improvement collaboratives (QICs), evidence underlying this method is limited. A QIC is a method for testing and implementing evidence-based changes quickly across organisations. To extend the knowledge about conditions under which QICs can be used, we explored in this study the applicability of the QIC method for process redesign. METHODS We e...
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ژورنال
عنوان ژورنال: Breast Cancer Research
سال: 2002
ISSN: 1465-542X
DOI: 10.1186/bcr500